Terms of Service

Instalab AI Browser Extension

1. Acceptance

By accessing our website or installing our Chrome extension, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. Ownership

All intellectual property rights in our extension and services belong exclusively to Instalab AI. Users cannot claim ownership of any part of our products. Our extension is provided on an “as is” basis without any warranties, whether express or implied. Instalab AI disclaims all liability for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our extension.

3. Support

Customer support and automatic updates are available during your active subscription period, starting from your purchase date. To continue receiving support and updates after your subscription expires, you must purchase a new subscription.

4. Payments & Refund Policy

All transactions are processed through Stripe, our payment processor. Stripe serves as the Merchant of Record and handles billing inquiries and refund requests. We offer a 7-day money-back guarantee from the date of purchase. If you experience technical difficulties or are unsatisfied with our service, contact us at us@instalab.ai with your order information. We are committed to customer satisfaction and ensuring our extension functions properly in your environment. For any issues or questions, reach out to us at us@instalab.ai.

Money Back Guarantee

Should you encounter technical problems that cannot be resolved or if you are completely dissatisfied with our service, we will provide a full refund within 7 days of your original purchase date.

5. Transactional Emails

Instalab AI may send you service-related email communications including updates to these terms, subscription notifications, and other transaction-related messages pertaining to your account.

6. Price Changes

Instalab AI may modify service pricing at our discretion. Updated prices will be displayed on instalab.ai. Customers are not eligible for refunds based on price reductions that occur after their purchase.